Mendenhall Glacier and Whale Watching Tour

REVIEW · JUNEAU

Mendenhall Glacier and Whale Watching Tour

  • 4.5139 reviews
  • 4 hours (approx.)
  • From $189.00
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Operated by Dolphin Jet Boat Tours · Bookable on Viator

Traveller rating 4.5 (139)Duration4 hours (approx.)Price from$189.00Operated byDolphin Jet Boat ToursBook viaViator

One long day in Juneau can still feel like two great trips. You start at Mendenhall Glacier for a self-paced overlook, then switch to a small-boat whale hunt guided by folks like Captain Jay and naturalist Rio.

What I like most is the mix of land and sea, with real time for the glacier views and learning. You’ll also get snacks and coffee/tea, which sounds small until you’re out on the water and hungry happens.

One thing to think about: the glacier stop is about 40 minutes. If your heart is set on Nugget Falls and the longer walk, you may feel a bit rushed.

Key highlights you should care about

Mendenhall Glacier and Whale Watching Tour - Key highlights you should care about

  • Glacier viewpoints first, then whales: you don’t have to choose one highlight and miss the other
  • Enclosed jet boat comfort: warmth and shelter matter when weather changes fast in Juneau
  • Captains chase whale activity all day: you’re taken to where humpbacks (and other marine mammals) are showing
  • A short, focused Mendenhall window: enough for photo stops and salmon-stream strolls, less time for deep hikes
  • Small groups in practice: many departures feel roomy, not cattle-car crowded
  • Top-notch onboard explaining: naturalists like Rio and Nia share what you’re actually seeing

Why this glacier-and-whales combo makes sense in Juneau

Juneau tours often force a choice. Do you want the glacier up close, or do you want the ocean show with humpbacks and orcas?

This one gives you both, in a compact schedule. The glacier is your calm start. Then the day turns busy and exciting on the water, when your captain aims for the whales where they’re feeding or cruising that day.

You also get the best of Juneau’s “real Alaska” rhythm. Wildlife doesn’t follow a script. Conditions change. So the smartest plan is one where you get great scenery no matter what, and still have a strong shot at whales.

You can also read our reviews of more tours and experiences in Juneau.

Getting there: Goldbelt Tram meeting point and the Auke Bay jump

Mendenhall Glacier and Whale Watching Tour - Getting there: Goldbelt Tram meeting point and the Auke Bay jump
The meeting point is at Goldbelt Tram, 490 S Franklin St, Juneau. You’ll return there at the end, so you’re not hunting for a taxi or second shuttle.

From the ship area, you’ll also do a bus transfer. Your schedule includes time for that ride (about 1 hour 20 minutes listed in the tour flow). In practice, this is the part that can feel long on a tight day.

Then the tour switches to Auke Bay Harbor for the jet boat portion. That split matters. It means your whale watching isn’t starting from some random dock far from where the marine life tends to show. It’s also why you should keep your day flexible if you’re arriving from a cruise.

Stop 1: Mendenhall Glacier Visitor Center and Photo Point views

Mendenhall Glacier and Whale Watching Tour - Stop 1: Mendenhall Glacier Visitor Center and Photo Point views
Your first stop is the Mendenhall Glacier Recreation Area with a self-guided window of about 40 minutes. You’ll be dropped at the visitor center area, where you can walk to Photo Point Outlook for glacier views.

The glacier itself is the reason people come. You’re staring at a major slice of the ice field, with the surrounding scenery doing its part even when skies are gray. In fog, you might get softer, moody views. In clearer weather, you can often get that sharp contrast that makes the glacier look dramatic.

The other advantage here is the educational visitor center displays. Even without audio gear (there’s no audio or written guide included), you can get quick context by reading what’s on-site in person.

If you want a little nature bonus, walk the boardwalk sections near the salmon streams. There’s a good chance you’ll spot signs of wildlife activity, including spawning salmon. You might even see a bear if you’re lucky and respectful from a safe distance.

One practical catch: 40 minutes is enough for viewpoints and a light stroll, but it may not be enough for the full Nugget Falls experience. Some people plan the falls first and feel shorted here. If that’s your priority, you may want extra time or a separate glacier tour.

Stop 2: Auke Bay mammal-friendly jet boat whale watching

This is the main event. You’ll take a mammal-friendly jet boat out of Auke Bay Harbor, and you’ll have about two hours on the water.

That two-hour block is what makes the whale watching feel worth it. Short excursions can feel like you’re scanning the ocean and hoping. Here, the captain has time to reposition and look around as conditions change.

The key detail is how your captain runs the search. An experienced captain takes you to where whales are hanging out that day. That can mean humpback activity, and on some trips you may also spot other marine mammals like orcas, sea otters, seals, Dall porpoises, and eagles (depending on what’s showing).

You’ll be on an enclosed jet boat area for comfort, which is a big deal in Juneau. Wind and spray happen. Rain happens. Staying warm and dry helps you actually enjoy the wildlife viewing instead of just surviving it.

In many accounts, the onboard naturalist and captain combo is a standout. Guides like Rio and Nia are described as passionate and informative, with helpful tips that make you better at spotting what’s happening on the water. You’ll also get safety-focused guidance throughout, and that matters when seas are choppy.

Small-boat reality check: you may not always be the closest boat on a given whale. Some sightings happen farther out, and decks can get tight when whales surface close to the boat. If you’re traveling with a “we must see an up-close breach” mindset, know that nature controls the camera angles.

Stop 3: the bus ride back to your ship area

After the whale and glacier stops, you’ll return toward the ship area via bus. The tour includes a bus ride from your cruise ship area to the destination, listed as 1 hour 20 minutes.

Why mention this? Because how the bus ride feels affects the whole day. Some people find the driver helpful and upbeat, with local info that makes the waiting time feel less like dead time. Others report less comfortable seating on a smaller bus.

So pack for the bus. Bring a layer you can tolerate on a cool vehicle ride. If you’re motion sensitive, you’ll want to be ready for that portion too, especially if the weather has the city doing its usual Juneau juggling.

What the guides do right: safety, spotting, and good explanations

Mendenhall Glacier and Whale Watching Tour - What the guides do right: safety, spotting, and good explanations
A huge chunk of the value here is the human layer. The captain’s job is to drive safely and keep searching. The naturalist’s job is to translate the ocean into something you can actually notice.

You may meet different crew on different days, but names that come up often include Rio and Nia as naturalists, and captains such as Jay, Joe, Sam, Simon, and others. Bus drivers like Charlie and William also show up in accounts, and they can make a difference in how the day flows.

The best guides do two things:

  • They keep you informed about what to look for, so sightings are more than random blobs on the horizon.
  • They help everyone feel safe and included, especially when waters get rough and people are tempted to get grumpy.

Even in tougher weather, the tone in good departures is calm and confident. That reduces the stress factor. Wildlife already has enough uncertainty.

Weather and whale odds: how to set expectations the smart way

This tour requires good weather. If conditions are too rough, the tour can be canceled and you’ll be offered a different date or a refund.

That requirement is not a sales tactic. It’s real. Whale watching is a water activity, and Juneau’s weather can shift fast. When it’s rainy or windy, you’ll still go if conditions allow, and the enclosed setup helps you stay comfortable.

Now for the part that matters: whales are not guaranteed. Even on a great day, you may get multiple humpback sightings—or you may end up with fewer surface moments.

What you can do as a passenger is simple:

  • Dress for wet, not for comfort only
  • Stay patient during search time
  • Keep your eyes up when guides point out areas of whale activity

Some people describe whale sightings as excellent with multiple whales. Others note only a few sightings or whales that were farther away. That’s the trade-off with any whale hunt. The difference here is that the captain is actively searching for you during the two-hour window rather than doing a quick circuit and calling it done.

Price and value: is $189 a fair deal?

At $189 per person, you’re paying for a combo that would often cost more if booked separately. You’re getting two major experiences in one day: a glacier stop with a visitor center focus and a whale watching boat ride with a naturalist onboard.

You also get small-but-real extras:

  • Coffee and/or tea
  • A snack bag with prepackaged snacks

Those don’t sound dramatic, but they help on a long day where you might not be timing meals perfectly with ship schedules.

One more value point is group size. The listed maximum is 60 travelers, but many departures feel like a small boat experience in practice, with numbers like 14 mentioned in accounts. Smaller groups mean less waiting and less crowding when people want to move to view.

Still, price value depends on what you care about most. If your number-one goal is Nugget Falls at the glacier, you might feel the glacier time is too short. If your number-one goal is whale variety and lots of sightings, you’ll be paying for the time on water and the captain’s searching effort. That part is where the tour aims to justify the cost.

Best for: couples, families, and wildlife-first travelers

This tour works well for:

  • People who want a full Juneau highlight day without juggling separate tickets
  • Wildlife-first travelers who understand whales are a hunt, not a schedule
  • Families who appreciate a shorter glacier window but still want to see the real deal
  • Travelers who like learning, since guides are actively explaining what you’re seeing

It’s also a good fit if you’re traveling during shoulder weather. The enclosed boat setup helps when conditions aren’t ideal.

If you’re the type who needs maximum time on the glacier trails, consider whether you’ll be satisfied with a quick Photo Point and visitor center stop. That 40-minute glacier window is the main constraint.

Practical tips so your day runs smoothly

These are the small moves that make a big difference in Juneau.

Pack for rain and spray even if the morning looks okay. Bring layers you can peel on the bus and re-pack in a hurry.

For the glacier stop, wear shoes that handle boardwalk and slick ground. Give yourself enough time to stroll but don’t assume you’ll do every trail loop.

On the boat portion, plan to stand where you’re comfortable. If the deck gets busy when whales surface, don’t fight for space. The enclosed viewing area is there for a reason, and you can still see a lot.

And if you’re prone to motion discomfort, plan for it. Jet boats move fast and turn quickly while searching. You don’t want to spend your two hours focusing on nausea instead of whales.

Should you book this glacier-and-whale combo?

If your goal is to see Mendenhall Glacier plus go whale hunting in one day, this is a solid option. The strongest reason to book is the blend of a real glacier viewpoint stop and a two-hour whale watching session with an active captain and onboard naturalist.

I’d book it if:

  • You want a compact highlights day in Juneau
  • You’re comfortable with wildlife variability
  • You value learning what you’re seeing, not just taking photos

I might skip or adjust plans if:

  • Your priority is Nugget Falls and longer glacier walking time
  • You are extremely sensitive to small-boat motion or tight viewing spaces
  • You expect guaranteed close-up whale moments

If you’re torn, compare your vacation style. This tour fits people who like structure, guided searching, and a big day with a lot of checking boxes.

FAQ

How long is the Mendenhall Glacier and Whale Watching Tour?

The tour runs about 4 hours approximately, with the itinerary including a short glacier stop, time on the water, and a bus transfer portion.

Where do I meet for the tour?

You start at Goldbelt Tram, 490 S Franklin St, Juneau, AK 99801, USA, and the activity ends back at the same meeting point.

Do I need to print tickets, or is there a mobile ticket option?

You’ll use a mobile ticket.

What is included in the price?

Included items are coffee and/or tea plus snacks. Admission is included for the Mendenhall Glacier portion, and the whale watching includes admission as well.

Is there an audio guide provided at Mendenhall?

No. Audio and written guides are not included. The tour is guided in person.

Are service animals allowed?

Yes, service animals are allowed.

What should I know about weather?

This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

What is the cancellation window for a full refund?

You can cancel up to 24 hours in advance for a full refund, as long as you cancel at least 24 hours before the experience starts.

If you tell me your travel month and whether you’re mainly after humpbacks, orcas, or the glacier trails, I can help you decide if this timing is a great fit or if you’d be happier with a glacier-first plan.

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